MICHELLE LICHT

Michelle Licht is a skilled professional in the insurance industry, with over 18 years of experience specializing in temporary housing. She has dedicated her life and career to assisting people during difficult times. Michelle pursued her education in hospitality at Winona State and culinary arts at the College of DuPage, which equipped her with the skills to be a people person.

 

In 2006, Michelle joined ALE Solutions as National Catastrophe and Sales Director. ALE Solutions is the leading provider of temporary housing in the insurance industry, specializing in helping displaced policyholders and their families find housing during times of crisis. This field demands a servant's heart, as it involves working with individuals and families who are experiencing personal disasters and unique challenges.

 

In 2021, ALE Solutions was acquired by Fleetcor, a leading global payment solutions company. Due to Michelle's depth of knowledge and experience in the housing space, strong leadership skills, forward-thinking mindset, and understanding of the urgency and customer needs during a catastrophe, she was appointed as the Vice President of Sales to lead the ALE team to success. Michelle is dedicated to providing exceptional service to her customers, insurance carriers, and displaced homeowners. Her invaluable knowledge and perspective have proven to be instrumental in the success of the team.

 

Michelle has been deployed and assisted on-site at every major catastrophic event over the last 18 years, including Hurricane Sandy, the Moore Oklahoma Tornadoes, Hurricane Harvey, the Paradise fires, and many more. She adopts a consultative approach and closely collaborates with her customers and insurance carriers to share her expertise on the current housing market and intel gathered from ALE's hotel and housing partners. Together, they determine the best practices to enhance efficiency, reduce workloads for adjusters, control costs, bring down total claim costs, and ensure a positive insured experience. Michelle works closely with ALE Solutions' product team to communicate the requirements of carriers and insureds for a seamless digital experience from the first notice of loss to move-out.

 

Michelle is a proud single mother of a 12-year-old daughter and a 10-year-old son. She has always instilled in her kids the importance of helping others in need. She is grateful that they understand and support her when she has to travel for work, sometimes even during holidays, to help others. She also values the support of her company, customers, and partners as she balances her home life and work.

 

Michelle has a variety of interests outside of work. She enjoys spending time with friends and family, exploring new places, cooking, tasting wine, listening to music, and traveling whenever possible. Her favorite music genre is reggae, and she listens to music regularly on Spotify - in fact, she was in the top 8% of listeners in 2023. Michelle is passionate about traveling and discovering exceptional restaurants that provide great vibes and experiences. When planning trips for her friends and family, she puts a lot of thought and effort into curating the itinerary to ensure that everyone has an unforgettable experience.

 

Michelle is excited about GGB (Girls Give Back), a program where she can put all her experiences and passion into helping others. Her mission is to mentor and assist as many people as possible in achieving their goals and making people aware of the rewarding opportunities available in the insurance industry. She is proud to be a women leader in this industry. Michelle is thankful for all the people that she has connected with in this industry, as many have been her personal mentor and made an impact on her career, and many, she can now call family.